If you have been tasked with switching from Autodesk Multi-User (MU) (server based licensing) to Single-User (SU) (username based licensing), the TPM service team have some tips on how to make the process a lot smoother.
If you are the license manager, sign into the manage.autodesk.com and add every user that will be utilizing this new method of licensing. Autodesk has provided a way to add multiple users in bulk by creating a .CSV file within a bulk import method.
1. After users have been assigned, they will receive an email to validate their account, if they already have an account, they will get a notification of change.
2. Have the users sign into their account, even though the switch has not happened this is a good step to do done prior to the switch.
Before switching from MU to SU, be sure ALL Revit projects that utilize a central file and are currently being worked on have been synced and relinquished prior to closing the software (This is a good workflow practice).
1. When you are ready to make the switch, we recommend the following:
In the event you are not able to open/run your Autodesk software, there is a process that will allow you to switch from Multi-User to Single-User.
Please note that this process does require knowledge of the command prompt and/or assistance from your IT department. If you need further clarification or assistance please contact TPM Support 888-313-1688 | email: firstname.lastname@example.org .